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Items ordered online usually ship within 24 hours. We use UPS for domestic orders and USPS for orders to APO, FPO, etc. When ordering raw foods to be shipped you must also purchase a cooler and either ice packs or dry ice depending upon the transit time. For orders 25 lbs and under choose the smaller cooler. For orders 26 lbs to 50 lbs choose the larger cooler. Coolers must be purchased for the order to be shipped. Not purchasing a cooler will delay the shipping of your order. Frozen foods are only shipped Monday through Wednesday to ensure safe delivery. Home Delivery orders placed prior to 9 am on Wednesday are delivered on Friday of the same week. Large orders of frozen foods are delivered on Thursday evening. 1. Call Us!Please phone us at 334-685-0002. If we are not available
when you place your phone call, please do leave a message and we will be
back with you shortly! All phone calls will be returned Monday-Friday, during
business hours, on all working business days. |
2. Email Us!Click
here to mail your order. In your email, please include what you'd like to
order, your mailing address and your telephone number. All emails will be
returned Monday-Friday, during business hours, on all working business days.
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3. Order Online!Click on the products link above and place your order online. Choose
Free Home Delivery as your method of shipping and we will deliver your order for free
in Dothan, AL and the surrounding areas. |
Things to note when placing a home delivery order with us. This does not apply to shipped orders
ORDER CONFIRMATION:All home delivery orders should not be considered confirmed , unless you have received a confirmation return email or phone call
or are set up as automatic deliveries!
SMALL BAGS OF FOOD:We require that whenever an order is placed involving a small
bag of pet food, there is a two small bag minimum required for free delivery
CANNED FOODS:We do not sell canned pet food by the individual can on the website. We only
sell canned food by the case and do not mix the flavors. We do have individual cans in our store. Call us for ordering individual cans at 334-685-0002.
TREATS AND SUPPLEMENTS:Treats and supplements must be delivered with a food order. If a customer is
requesting an order with only treats or supplements to be delivered, there is a $25 minimum
order total.
FROZEN FOODS:There is minimum order total of $25 when frozen food is
involved!
Frozen food deliveries require a person to be home to receive a
delivery, or a cooler must be left out big enough to hold your whole order. If
no one is home and no cooler is left out for us to leave your frozen food order,
we do implement a $5 delivery charge! |